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Terms and Conditions

Order Acceptance
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Telesonic Communication reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order. Telesonic will send an email notification upon acceptance of any order.


Payment
The customer authorizes Telesonic Communication to use the credit card provide by the customer as a guarantee of payment for all merchandise purchased and received.

In the event legal action and/or the placement of the account with a collection agent Telesonic Communication will be entitled to recover from customer, it's assigns or successors in interest, the actual cost and expenses resulting from said actions including legal fees and collection costs. Customer agrees that the venues will be in United Kingdom for any lawsuit to enforce the terms of the agreement or to collect any amounts owed by customers to Telesonic Communication. The parties agree that they will interpret this agreement and other agreement between the parties according to the laws applicable in the United Kingdom.


Warranty - 1 year on most products
Buy with confidence. Telesonic Communication parent company Norwest Group is one of UK's largest independent supplier of Samsung Telephone equipment. Telesonic backs all Samsung telecoms equipment with a 1 year advance replacement warranty. Warranty periods are stated on individual invoice of sale. Removal of Telesonic sticker or products with tampered serial number will be charged to the customer as though the product was no longer covered by the warranty. Telesonic Communication will not be liable for products destroyed or damaged by the customer. Customers can log onto their account and view their orders, which will list the purchased products warranty periods. Customers can also create a Return Merchandise Authorization (RMA) right from their account.

Customer agrees to pay for all shipping charges for repairs and advanced replacement items. If an item needs to be returned to Telesonic Communication for any reason other than DOA, the shipping is the responsibility of the buyer. Returned products must include all original packaging, documentation, and accessories. Incomplete or defective returns will be refused.


Limitation on Liability
In no event shall Telesonic Communication be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if Telesonic Communication has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy.


Copyright
All site design, graphics, text, interfaces, and the selection and arrangements thereof are (c) 2005-2006, Telesonic Communication ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with Telesonic Communication. Any other use of text images, or materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission from Telesonic Communication is strictly prohibited.


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