We aim to deliver world class ' customer services - we are here to listen and assist you. Should you have a query or issue that you require assistance with, please contact us by one of the following methods.

Email
Upon emailing Support, you will be returned with a ticket number. This will be your reference relating to this issue or query. You will be able to track your ticket number by email updates or our web based ticket system.

Telephone or FAX
Telesonic Communications offer telephone support. Between "office hours" of 9am-5.30pm GMT we would ask that all clients contact us by one of the above methods. Enterprise Maintenance package customers have a dedicated 24/7 number for our on-call engineer.

Telephone: 0845 621 9911 (from overseas +44 (0)845 621 9911)
FAX: 0845 621 9912 (from overseas +44 (0)845 621 9912)

If you are an enterprise Maintenance package customer and require our 24/7 on-call number, please contact support.

We encourage feedback on any support or service your have received. If you feel that your request has not been actioned to your satisfaction, please contact our support team.